One of the things that makes Apple’s product experience terrific is the first couple of minutes you interact with whatever shiney new thing you’ve just purchased. Clearly, Apple spends a lot of time engineering a dramatic and rewarding box-opening for consumers. In fact, I’d guess that Apple spends more time thinking about a consumer’s first interaction with a device than most companies do on their product’s entire user experience. It’s all part of the Apple show and is one of the reasons you see so many box opening ceremonies recorded online in step-by-step photo albums the moment the new goods hit the street.

Contrast this with my recent experience buying a Palm Treo 755p. Not only was the packaging all Sprinted-up (yellow…who picked yellow as their corporate color?) and totally utilitarian in nature, but the phone geek behind the counter got the privilege of breaking my phone’s seal by ripping open the box, turning it on for the first time, peeling all the protective plastic off, and basically manhandling the poor thing and mashing down all its buttons for 10 minutes before handing it over to me. I mean, it was warm and a little moist when I got hold of it and it was brand new. Can you imagine something like that happening in an Apple store? Who wants to get a brand new iPod all smeared up with someone else’s fingerprints before you even leave the store? Nobody.

In my opinion, Apple will need to figure out a new way to sell cell phones if they want to maintain their product’s mystique. I predict they’ve worked out a way to sell and activate their phones through AT&T that only entails the scanning of a bar code on the box. Everything else will happen automagically as soon as you boot the thing up. Anything less would not be a good show.